When we drove in we didn't think much ...After walking the property it was a hidden gem water front with a beach Room was clean and resent remodeled pool was refreshing. Relaxing atmosphere with paddle boats & kayaks included. The owner Linda greated us like family suggest a different room than the one booked more room for just the 2 of us. Then Kinda suggested a local spot for lunch what a treat. So I say Thank you to our new stop on our trips the keys
The view here is great, and they have wonderful hammocks and tables facing the water. They also have canoes for use and a great waterfront. This is a really nice place to spend a day relaxing. The utilities in the rooms can be a little wonky, but nothing that's too bad.
Very disappointed next time we needed reservations. We were able to book a reservation, but when my wife showed up with service doggy, they said many stories to my wife saying there's no vacancy. I called later without telling them I was the husband. I asked if there was vacancy and low and behold, there sure was! When I revealed myself there were many stories again. I'm pretty sure there's laws against refusing service animals & then When informed of ADA information they still were demanding a deposit! Very disappointed.
We showed up and the young woman at the front desk helped us check in and she looked like she couldn't emotionally handle anything. She had a attitude and they put us in a small room. When we complained about the room, the lady got defensive and rude and ARGUED with us. She acted like someone who hadn't had their fix in a couple days. She was snappy and short. The pool was dirty and there was a man shooting and killing iguanas right behind the pool;(. The whole experience was terrible. The only nice one was Linda which I think was the owner.
Previous Visit ->Moldy....moldy, musty, MOLDY! Hard to breathe. Moisture bag in closet. Stayed after Hurricane Irma. The date on moisture bag : Date of August. BEFORE hurricane Irma. VERY ANTIQUATED. Acceptance of our service doggy for our child was only plus.
Owner told us when booking the place was packed, it was a ghost town. Owner was very nosey and in our business and seemed to be following us. Her oldest son, I caught staring at me constantly. He began to knock on my door and just walk in when he saw my friend out fishing. He told me that he also makes his Mom's bed every day. Ok Norman. The biggest mistake in staying there was she thought I was drunk and called the cops. I was so scared I said " please don't take me to jail and lock me up, I will die." That was a suicide threat they said and took me to a mental hospital. My blood alcohol level was .05 , not drunk. I will never stay at the Bates Motel again. Ran by freaks and I have the cops called for being smashed at .5 , BELOW LEGAL LIMIT. She doesn't like partying, it's a convalescent center.
Rock Reef Resort is a US Lodging based in Key Largo, Florida. Rock Reef Resort is located at 97850 Overseas Hwy, Key Largo, FL 33037, USA.
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