Horrible customer service - some old lady Diane and the called" Manager PEGGY" that sounded like a guy on the phone... denied availability for the camping. I had called 10 mins before making the reservation and they had plenty of space.... bunch of ignorants answering the phones there.
Nice place needs some repairs after storm but showers are hot. Pool is clean and warm.
Love it here. Spent many Christmas weeks. Finally going back this year. Can't wait!!
We are seasoned campers from FL & thought we'd try this campground after viewing it online & calling them prior. Although the RV campsites are roomy, we knew we made a mistake. The pool was 90 degrees & the people who were in it from up North said they could hardly stand to be in it for more than a few minutes & the husband said it was gross & wouldn't go in. Besides the heat, I noticed mold & chipping on the bottom of the pool. When we originally called we were told they had horseshoes , shuffleboard, basketball & and a beach. Well, she (Peggy) failed to mention that the shuffleboard had weeds growing in the cracks & water puddles, looking as if they hadn't been played on in years. She also failed to mention that the basketball hoop was broken and that we weren't allowed to use it for fear it would fall on us. The supposed horseshoe pit was a complete joke being that it wasn't there at all or they had the filthy, pathetic, rotted wood beanbag toss in its place. Furthermore, they fail to tell you that everything requires a $20 deposit, from getting a ball to play with to leaving the premises after 11. If you want a cable box, it's $40. They show a dog online at a campsite with its owners, but don't mention that the weight limit is 40 pounds anywhere on the website. Deceptively, they keep calling their "swimming area" on the Atlantic a beach, but when you get here and actually view it, there's a crocodile warning sign!!! It's a nasty, swampy area among the mangroves. This leaves absolutely nowhere to cool off and nowhere to swim & basically nothing to do unless you have other plans to leave daily and snorkel or fish elsewhere, which defeats the purpose for families with children like us. To make matters worse, after we kindly, but firmly voiced our feelings, this campground refused to give us a refund even though she signed off on a receipt that we physically left the next day. This was the first time we've ever had to do this. We paid for 1 night & will fight to get the rest. We went further south to Jolly Roger Campground, who I would highly recommend. By the way, Jolly Rover Campground strives to keep their campers happy & say they give refunds if need be. Regardless though, fulfillment of contract is key regardless. Deliver what you say you're going to deliver or describe what you have. Be honest & don't hold campers hostage. Live & learn. Don't camp here unless you don't have any interest in going in a pool or the gulf while you're there.
Wonderful place. Chill and laid back. Guy in the office was really nice. Don't leave your car/truck keys out over night cause the coons will take them!!!
Not what their website portrays. Very deceptive & money hungry.
Key Largo Kampground Marina is a US Campground based in Key Largo, Florida. Key Largo Kampground Marina is located at 101551 Overseas Hwy, Key Largo, FL 33037, USA.
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